FAQ





How do I make payment?

 

To secure your booking with us, we humbly ask you to pay at least a 30% deposit at least 1 month before your departure. Payment of this deposit can be securely transferred via a PayPal account (www.paypal.com). Final payment for your tour will be made upon arrival in Taiwan.

 

Should you wish to cancel your trip, up until 10 days before the booking, we will offer a refund of your 30% deposit minus the PayPal transaction fee.

 

For further booking information and our Terms and Conditions please get in touch via the contact us page.

 

 

Do I need a VISA?

 

Citizens of the following countries can enter Taiwan VISA exempt for up to 90 days:

 

Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Israel, Italy, Japan, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, the Netherlands, New Zealand, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, U.K. , U.S.A, and Vatican City State.

 

Citizens of the following countries can enter Taiwan without a visa for up to 30 days:

 

Australia, Canada, Republic of Korea, Malaysia, Singapore.

 

If your country of residence is not listed here, you can contact your domestic Taiwanese embassy for details or get in touch with us and we will gladly assist you in finding up to date visa requirements.

Please be aware that Visa requirements are subject to change.

You are required to have over 6 months remaining on your current passport expiry date, and a return or ongoing flight out of Taiwan within your allocated time here.

 

 

Do I need to speak Chinese?

 

Taiwanese people are extremely friendly on the majority, and will try their best to communicate with you and get you what you need.

In cities and towns a lot of people will know basic English, and it is quite easy to get by without Chinese. In more authentic local restaurants and stores, this may be less of the case, but friendly workers often point and gesture along with you to arrive at a consensus, so don't be shy!


It is advised you know some basic phrases and greetings for polite interactions, but it is quite easy to pick it up once you arrive.

If you have a smart phone, why not download a free Chinese (Mandarin) phrasebook app! It will do you wonders for finding essential travel phrases offline.

 

 

 

What is the surf like? What boards should I bring?

 

The waves in Taiwan are consistent and fun, offering high performance walls and tubes. During the winter months (November to April) consistent shoulder to over head swells roll in with occasional bigger swells every other week.  A standard short board or hybrid board would be sufficient for these swells and a step up usually isn’t needed. There are also plenty of waves suitable for Mals and funboards.

 

Whilst chasing typhoon swells in the summer time( May-October) there is the chance to surf bigger waves or sheltered spots depending on your ability.  Ride whatever you feel comfortable in, head and half to ‘double over’ head surf along with your standard or hybrid board.

 

 

For further information get in touch here